FAQ

Frequently Asked Questions


GIFT CARDS

 

Q: DO YOU HAVE GIFT CARDS?

A: Yes, we have e-gift cards. You can purchase them here. They are purchased on our old website. A long gift card number is sent to you via email (or directly to the recipient if you so choose) upon purchase. 

Q: HOW DOES ONE REDEEM A GIFT CARD?

You may redeem a gift card in our shop for dine-in or gifts (when permitted) without issue.  If you want to redeem your gift card online, for a to-go Tea, please email us to get the unique link to redeem the gift card online. The gift cards will not work on this website; please email us.

Q: DO YOU HAVE A PHYSICAL GIFT CARD I CAN GIVE TO MY RECIPIENT?

A: Yes, we have a physical card you can write on to give to your recipient. We are not at the shop during regular hours so please email us to arrange a time to come pick one up if you wish. It's still an electronic gift card code but we have a branded card you can write on.

Q: HOW CAN I CHECK THE BALANCE OF MY GIFT CARD?

A: You can check the remaining balance of a gift card here by putting the long gift card number in the blank. Click the "My gift card does not have a pin" box.


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