Tea House For Sale

The Queen of Hearts Tea House will remain open and functioning, as per usual, while the universe brings a new owner our way.

Have you ever thought about opening a tea room or coffee house? Now is your opportunity to own an established profitable contemporary cafe that specializes in Afternoon Tea, the only one in the region! In its 4th year, Queen of Hearts Tea House & Gift Shop is a turn-key business making profit and ready for new leadership!

The Queen of Hearts Tea House will remain open and functioning, as per usual, while the universe brings a new owner our way.

FOR ALL SERIOUS INQUIRIES: Contact the business owner Alyshia directly.
For real estate agent Charlotte Ferguson (website link).

MLS Listing: https://www.realtor.ca/real-estate/25920552/1151-victoria-street-n-kitchener

Here are some details about this tea house business. Thank you for your interest.

SIMPLE CONCEPT - EASY TO RUN

Currently open Friday-Sunday 11am-3pm, by reservation only, serving "Afternoon Tea" only. Gift shop is open during the same hours or gifts can be purchased online and picked up. Most tables on weekends are fully booked, sometimes with a cancellation list. Tuesday-Thursday are currently reserved for in-house baking and food preparation. Option to run the business as existing tea room or expand business to offer more and be open more days.

PROFITABLE BUSINESS

This tea house has been open for 3.5 years, since fall 2019. Currently it is running with 1 FT staff, and several PT staff. The owner can draw a salary for PT work or reduce staff and pay themselves more. Running costs are under control and there is profit each month. In 2022, we have served over 480 Afternoon Teas, on average, per month. Profit/Loss statement available for serious inquiries only, after NDA is signed.

TURN-KEY READY

equipped with all leasehold improvements
seating/tables for 35+ people
two restrooms (one wheelchair accessible)
commercial kitchen includes: 2 ovens, 2 freezers, 2 fridges and several stainless steel work surfaces, tonnes of cupboards and storage, 6 sinks (including a mop sink + washroom sinks). Everything is owned out-right
fixtures such as: sound system, 4 security cameras, exterior/interior signage, electric fireplace, 5 TVs (including 4 mounted as menu board with 4 android boxes, and 1 more TV above fireplace with roku box), retail shelves, cash register system with iPad, tea room accessories, existing gift inventory etc.
established website and social media, customer base
situated on a well-known street in Kitchener that is easily accessible by the highway; great window frontage. Ample free parking directly outside
includes all inventory on-hand (food, tea, and retail gifts) and tea-ware
retail gift offering was last updated/replenished in March 2023 so there is enough stock on hand for 6+ months

Some exclusions (eg. art work & personal items); list to be provided

4.8 GOOGLE BUSINESS RATING

A very strong business rating (4.8 / 5) on Google creates a good google ranking in local organic search and reviews serve as social proof from previous customers. People love our Afternoon Tea experience and there is no direct competition in the tri-cities!

STRONG ONLINE PRESENCE & MARKETING

All social media accounts are established and active (primary focus on Instagram and Facebook but the business is also on Twitter, TikTok, and YouTube). Instagram and Facebook posts have been made 3-5 times per week since opening; very consistent.

Established Shopify website including a functional e-commerce website for selling "Afternoon Tea packages to-go" and gifts. Reservations submitted via an online form. All apps are set up and functioning very well.

Google Analytics is set up and collecting data; including all historical data.

Email marketing list created in MailChimp/Klayvio. List size is ~1,500; email open rate is 60% - 70% as list is 'cleaned' frequently to stay in lowest possible rate band. When monthly email is sent, received orders are valued over $1,000 per email sent. e.g. March 2023 email generated $1,600 in sales advertising Easter Tea To-Go.

Digital assets (eg. professional photography and vector logos) available to new owners if desired. Latest professional photos done in Feb 2023. Trade Name, and logos are part of this sale.

LOYAL RETURN CUSTOMERS

Loyal customers who order Afternoon Teas to-go on a regular basis and/or who dine-in on a repeat basis.

GOOD RENT AND LANDLORD

Unit is ~1,600 square feet. Rent is $1,750 / month + TMI and there are 3 + 5 years left on lease. Landlord is reasonable and responsive.

SERVING STAFF MAY BE WILLING TO STAY-ON

Depending on timing and closing dates, our fully trained part-time servers (2-3) may be willing to stay on, making for an easier transition if you're going to continue to serve Afternoon Tea. The full-time baker plans to leave but may be able to work on a contract basis.

UNTAPPED GROWTH OPPORTUNITIES

While being a well established tea room business, there is always room for growth for a creative mind. The sky's the limit! e.g. we are only open 3 days a week so there are another 4 days of untapped potential!

WHY ARE WE SELLING?

Current owner is experiencing physical limitations (health issues) and wishes to find a new business owner while the tea house is in its prime and thriving!

FULL TRANSITIONAL SUPPORT BY CURRENT OWNER AVAILABLE

Current owner is willing to provide as much support as feasible to make for a successful transition. This will allow the new owner to step-in and immediately learn the business and be profitable from day 1.

Asking Price for brand, leasehold improvements, lease assignment, fixtures/tea ware, business name/assets, inventory on-hand, and profitable business model: $249,000 (Now asking $210,000!). Price is negotiable based on how much training/support the buyer wants and how many of the chattels and brand assets they wish to assume. If one was looking to turn this back into a regular cafe we can discuss a lower price. A "vendor takeback" arrangement may be an option to an experienced business owner with a solid plan and reasonable down-payment. Please reach out to Alyshia (owner) to discuss: hello@queenofheartskitchener.com

The Queen of Hearts Tea House will remain open and functioning, as per usual, while the universe brings a new owner our way.

Thank you for your interest!